Where to send item for exchange or returns:

Brainchild Ventures Ltd.
Greater Manchester
United Kingdom

How long does it take to get refunded

Once the items received in our office, it normally takes 2-3 days to inspect that item came back unused in original packing. After that refund is issues.

If you feel like discussing things

Feel free to send an email to us at contact@sanars.co.uk

You may also call us at 0800 288 4741

Who pays for sending item back to Sanars

As we offer Free delivery in the UK Mainland because shipping cost one way is included in the prices displayed on website.  However, for returning any item for exchange or refund, buyer has to bear the cost of shipping back to us. BUYER WILL PAY FOR RECORDED DELIVERY WHEN SENDING BACK ITEM TO US.

The return policy of Sanars website are detailed below and should be read carefully. We may vary these terms from time to time and therefore you should check them before you make a new purchase. Please note, any use of this website or purchase made through this website constitutes an agreement to abide by the terms and conditions detailed below which shall override any other terms and conditions. Any contracts or agreements formed between you and us by means of this website shall be governed and construed according to English law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the English courts.

RETURN OR EXCHANGE

Should you have any cause for complaint, you should return the item to:

Brainchild Ventures Ltd.
Mottram House, 43 Greek Street
Stockport, Cheshire SK3 8AX, UK.

The guarantee does not cover loss or damage caused by accident, misuse, neglect or normal wear and tear. The guarantee does not cover branded products. Neither does the guarantee cover any watches. This does not affect your statutory rights. The guarantee is not transferable and does not affect your statutory rights.

For further information please email us, alternatively our customer experience team can be contacted on 0800 288 4741